Help centre
How can we help?
Find answers about your account, listings, plans, investing and staying safe on BDF Business.
Browse by topic
Getting started
Create an account, set up your profile and post your first listing.
Account & security
Passwords, sign-in, team members and closing your account.
Listings & moderation
Posting, editing, review times and why a listing was rejected.
Plans & billing
Membership plans, invoices, refunds and payment methods.
Investing
How investment listings work and what we check.
Trust & safety
Spotting scams, verified badges and reporting a listing.
Frequently asked questions
12 answers
Yes. The Basic plan is free for ever and lets you create a company profile, browse every listing and post two requests a month. Paid plans add verification, unlimited posting and contact details.
Most listings are reviewed within one working day. You'll get an email as soon as yours is published, or if we need more information.
Use the “Forgot password?” link on the sign-in page. We'll email you a link to set a new one. The link expires after one hour.
On Business and Premium plans you can invite team members from your account settings. Each person signs in with their own email.
The email we sent explains the reason. The most common ones are missing contact details, the wrong category, or content that breaks our listing rules. Fix it and resubmit; there's no penalty.
Open the listing from your dashboard and choose “Feature this listing”. Featured listings stay at the top of their category for 14 days.
Yes. Your plan stays active until the end of the period you've paid for and then moves back to Basic. We don't charge cancellation fees.
Visa, Mastercard, American Express, bKash and bank transfer for annual plans.
No. Investment listings connect investors with companies. Any agreement and payment is made directly between you and the company.
We verify the company's registration and the identity of its directors, and check the listing for misleading claims. We don't audit financials or guarantee returns.
We've checked the company's trade licence, address and at least one director's identity. It doesn't mean we endorse the company, so always do your own checks.
Be very careful. Never pay deposits to personal accounts or through untraceable transfers, and report the listing so we can investigate.
Can't find what you're looking for?
Our support team answers every message within one working day.